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Contact Us

Contact Us

Our goal at Eyeglass World is to make sure every customer is completely satisfied with their experience shopping with us. Be sure to visit our FAQ pages whether you have general questions, or questions about Contact Lens Orders, Eyeglass Orders or Contact Lens Subscription.


Orders Placed Online

Please call 877-868-8946 for questions about online orders.

International calls: 470-321-7603

Fax: 877-510-9362

International Fax: 678-442-8987

Online Customer Care Hours (EST):

Monday - Friday: 9:00 a.m. - 8:00 p.m.
Saturday: 9:00 a.m. - 5:30 p.m.
Sunday: Closed

To view past orders, click here.

Orders Placed in Store

For questions about your in-store order or your upcoming visit, please call the store to speak with one of our associates. Find your store location.

Store Experiences

To speak with someone about the experience you had in one of our stores, please call 800-637-3597

Monday - Friday: 9:00 a.m. - 6:00 p.m. (EST)


To contact someone regarding your in-store experience, please use our Customer Care Email Form and we will respond within 24 hours.

Mailing Address

Eyeglass World
Attn: Customer Care Dept.
2000 Newpoint Parkway, Suite E
Lawrenceville, GA 30043