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Contact Us

Our goal at Eyeglass World is to make sure every customer is completely satisfied with their experience shopping with us. Be sure to visit our FAQ pages whether you have general questions, or questions about Contact Lens Orders or Eyeglass Orders.


Please submit any additional questions, concerns or comments through our Customer Care Email Form.


Please call 800-637-3597 for questions about in-store orders.

Please call 877-868-8946 for questions about online orders.

International calls: 470-321-7603

Fax: 877-559-4132

International Fax: 678-442-8987

To view past orders, click here.

Online Customer Care Hours (EST):

Monday - Saturday: 9:00 a.m. - 8:00 p.m.
Saturday: 9:00 a.m. - 5:30 p.m.
Sunday: Closed

Mailing Address

Eyeglass World
Attn: Customer Care Dept.
2000 Newpoint Parkway, Suite E
Lawrenceville, GA 30043