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Contact Us

Contact Us

Our goal at Eyeglass World is to make sure every customer is completely satisfied with their experience shopping with us. Be sure to visit our FAQ pages whether you have general questions, or questions about Contact Lens Orders, Eyeglass Orders or Contact Lens Subscription.

Online Orders & Experience

For questions regarding an online order, please use our Customer Care Email Form and choose "Online Order" as the reason for contacting us or call 877-868-8946.

For International calls, please contact 470-321-7603.

Fax: 877-510-9362

International Fax: 678-442-8987

Online Customer Care Hours (EST):

Monday - Friday: 9:00 a.m. - 8:00 p.m.
Saturday: 9:00 a.m. - 5:30 p.m.
Sunday: Closed

To view past orders, View Your Order History.

Store Orders

For questions regarding an in-store order or your upcoming visit, please call the store to speak with one of our associates. Find your store information.

Store Experiences

To speak with someone regarding your in-store experience, please use our Customer Care Email Form and select "Customer Service" as the reason for contacting us or call 800-637-3597.

Please allow up to 48 hours for a response.

Monday - Friday: 9:00 a.m. - 6:00 p.m. (EST)